
HSA Policies
Code of Ethics
The Home Staging Association UK & Ireland has adopted the present Code of Ethics as a guide to the standards for ethical behaviour for its members and to protect professional standards, the Association’s members and the general public.
Members are required to conduct their business in a professional and ethical manner, being responsible for acting in compliance with applicable rules and regulations. In addition, it is expected that members will act with integrity and respect towards all and set a standard of conduct for the Association, being exemplary and sound in all interaction with companies and professionals.
All members of the Home Staging Association UK & Ireland are responsible to comply with the Code of Conduct as written below.
BEING PROFESSIONAL
• Members shall honour all business contracts, agreements, and commitments.
• Members shall only accept professional responsibilities for which they are fully qualified to perform.
• Members are expected to be professional and truthful in all business-related interactions.
• Members shall not interfere with an existing business relationship between a client and any other member.
INTERACTING WITH INTEGRITY
• Members shall not endorse an individual known to be unqualified.
• Members shall not engage in any form of misleading advertising.
• Members shall not make false accusations about another member and/or their business, nor cause injury to their reputation.
• Members should come forward if it comes to their knowledge that another member is performing or has performed any misconduct.
• Members shall not participate in any breach of professionalism or any of the Association’s policy among their peers.
• Members’ actions shall not reflect on the Association in any other way but positively.
INTELLECTUAL PROPERTY
• Images taken from the Home Staging Association UK & Ireland’s website can only be used with the Association’s written permission and with given credit.
• All portfolio and marketing images used by the members must belong to the member and/or have express written permission of the homeowner or the photographer/copyright holder.
• Members shall not make available nor sell Home Staging Association UK & Ireland’s information or any other information intended for members only to any third parties (including mailing lists or electronic lists).
• Members shall not take credit for any work other than their own.
CONFIDENTIALITY
• Members shall not promote or share confidential and/or copy-written information from the Home Staging Association UK & Ireland website or resources from events.
• Use of information on the Association’s website are for active members only.
HEALTH AND SAFETY
• All members are responsible for applying Health and Safety regulations in their business, as well as being covered by required insurances.
WORKING WITH ETHICS
Home Staging Association UK & Ireland members agree to adhere to the ethics standards set by their training organization and/or company.
Members of the Home Staging Association UK & Ireland are expected to be committed to:
• Truthfulness and fairness
• Honourability and originality
HOME STAGING ASSOCIATION – UK & IRELAND
WWW.HOMESTAGING.ORG.UK
NON-COMPETE
For a period of twelve (12) months following the member’s removal or resignation from the HSA, the Member shall not, directly or indirectly, in any manner whatsoever engage in any capacity with any business competitive with the HSA’s current line of business for the Member’s own benefit or for the benefit of any person or entity other than the HSA; or (ii) have any interest as owner, sole proprietor, stockholder, partner, lender, director, officer, manager, employee, consultant, agent or otherwise in any entity competitive with the HSA. In addition, during the Restricted Period, the Member shall not develop any property for use in the HSA on behalf of any person or entity other than the HSA.
If perceived ethics violations and conflicts cannot be resolved by the Home Staging Association UK & Ireland’s Director, the Association may bring the issue to the EAHSP® President for resolution of the issue. Members are urged to keep confidential all matters discussed to preserve reputations of all involved. The EAHSP® President will review written claims and respond to the participants. They will allow participants thirty (30) days to respond to the EAHSP® President. All parties are expected to cooperate and facilitate the review process with intent of conflict resolution. Failure to respond to the committee's request will result in immediate forfeiture of member benefits for a minimum of thirty (30) days.
Upon completion of the review, the Home Staging Association UK & Ireland Director and the EAHSP® President will recommend appropriate action. Action may include informal reprimand, formal reprimand with warning, or temporary or permanent forfeiture of member benefits and the Association’s sponsored opportunities. All inquiries remain confidential.
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Code of Conduct
The Home Staging Association UK & Ireland Code of Conduct outlines the standards of professionalism, ethics, and accountability expected from all members and commitment from the Home Staging Association.
It covers key areas such as business integrity, confidentiality, legal compliance, fair practice, and respect for intellectual property. Members are expected to act honestly, uphold the reputation of the industry, and maintain high standards in all dealings. The Code also includes processes for resolving ethical concerns and guidelines for membership verification and termination. Download the full Code below for complete details.
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Privacy Policy
The Privacy Policy outlines how the Home Staging Association UK & Ireland collects, uses, stores, and protects personal data. It explains members' and visitors’ rights regarding their information and ensures compliance with data protection laws, including GDPR. We are committed to safeguarding your privacy and maintaining transparency about how your data is handled.
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Complaints Policy
The Complaints Policy provides a clear and fair process for addressing concerns or disputes related to members or the Home Staging Association UK & Ireland itself. We are committed to handling all complaints professionally, confidentially, and in a timely manner, ensuring issues are resolved with transparency and respect for all parties involved.